FLIR Customer Support Center

FLIR Customer support

Get the most out of your FLIR products

Get Support for Your FLIR Products

Welcome to the FLIR Customer Support Center. This portal will help you as a FLIR customer to get the most out of your FLIR products. The portal gives you access to:

The FLIR Knowledgebase
Ask our support team (requires registration)
Software and documentation (requires registration)
FLIR service contacts

Find Answers

We store all resolved problems in our solution database. Search by product, category, keywords, or phrases.

See All Popular Answers

Register Your FLIR Products

You will gain access to special discounts and offers, downloads, and software upgrades.

FLIR BuildIR Replacement Program

FLIR has decided to discontinue the FLIR BuildIR software and replace it with FLIR Reporter Professional. FLIR offers you, as a valued customer and owner of a FLIR BuildIR license, a free exchange to the FLIR Reporter Professional software.

Enter Now

FLIR Viewer Mobile App

FLIR Viewer is an iPad®/iPhone®/iPod Touch® app for importing, analyzing, managing, and sharing thermal images that allows you to connect wirelessly to FLIR's new cameras.

Download now

Infrared Training Center

Your premier educational and training resource for infrared camera use.

Get training

Message Board

Visit ITC/FLIR's Message Board - a chat forum for sharing knowledge and experience in infrared thermography.

Exchange ideas